Contact Healthy Blue
Provider Service
Phone: 866-757-8286
Email: HBProviderService@healthybluesc.com
Monday through Friday, 8:30 a.m. to 5 p.m.
Utilization Management:
Phone: 866-757-8286
Fax: 800-823-5520
Monday through Friday, 8:30 a.m. to 5 p.m.
24/7 NurseLine:
Phone: 800-830-1525
Disease Management and Case Management:
Phone: 866-757-8286
Disease Management Fax: 803-870-6502
Case Management Fax: 803-870-6501
Monday through Friday, 8:30 a.m. to 5 p.m.
Pharmacy:
Customer Service:
Phone: 866-757-8286
Monday through Friday, 8:30 a.m. to 5 p.m.
Retail Pharmacy:
Phone: 844-410-6890
Fax: 844-512-9005
Monday through Friday, 8 a.m. to 8 p.m. Eastern time
Saturday, 10 a.m. to 2 p.m. Eastern time
Medical Injectables:
Phone: 833-988-1264
Fax: 844-512-7027
Monday through Friday, 8 a.m. to 8 p.m. Eastern time
Appeals
Medical Appeals:
Healthy Blue
P.O. Box 100215
Columbia, SC 29202-3215
Mailing Address
General mailing address:
Healthy Blue
P.O. Box 100317
Columbia, SC 29202-3317